Here are the most commonsymptoms of licensing problems: Skip thisstep if you don’t have licensing issues. Remove licensing storage files only if you are having licensing problems.It checks forcorrupt registry keys and other issues that can preventinstallation. For Windows products, download,install, and run the Microsoft Program Install and Uninstall Troubleshooter(formerly known as Microsoft Fix It). Check for corrupt Windows registry keys and otherinternal problems.If there is no Remove tool for your product,move the application file to the trash and then remove any residualfiles (see step 4 below). For Mac applications, use the Remove tool from Finder > Applications > ProductName.Uninstall peripheralprograms (from smallest to largest) that were installed with theproduct before you uninstall the product.
Uninstall the previous version of your Autodesksoftware.To display the Run box, click START inWindows XP or 7 right-click START in Windows 8 or 10. Go to the Windows TEMP folder by entering %TEMP% in the Windows Run box and delete all thefiles in that folder.
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